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General Information Resources

Links to resource guides, information services, and other health related organization websites.

Quality Management

Affinity Diagrams - Quality Improvement Series Video

Affinity Diagrams - Quality Improvement Series Video

Affinity Diagrams - Quality Improvement Series Video

The Arizona Public Health Training Center presents "Affinity Diagrams" as part of a Quality Improvement Series for the public health workforce.

Define, Measure, Analyze, Improve and Control

Define, Measure, Analyze, Improve and Control

Define, Measure, Analyze, Improve and Control

A data-driven improvement cycle used for improving, optimizing and stabilizing business processes and designs. The improvement cycle is the core tool used to drive Six Sigma projects. However, it is not exclusive to Six Sigma and can be used as the framework for other improvement applications.

Fishbone Diagram - Quality Improvement Series Video

Fishbone Diagram - Quality Improvement Series Video

Fishbone Diagram - Quality Improvement Series Video

The Arizona Public Health Training Center presents "Fishbone Diagrams" as part of a Quality Improvement Series for the public health workforce.

Force Field Analysis - Quality Improvement Series Video

Force Field Analysis - Quality Improvement Series Video

Force Field Analysis - Quality Improvement Series Video

Force Field Analysis - Quality Improvement Series Video

Lean Six Sigma

Lean Six Sigma

Lean Six Sigma

A methodology that relies on a collaborative team effort to improve performance by systematically removing waste, combining lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste: transportation, inventory, motion, waiting, over production, over processing, defects, and skills.

Pareto Chart - Quality Improvement Series Video

Pareto Chart - Quality Improvement Series Video

Pareto Chart - Quality Improvement Series Video

The Arizona Public Health Training Center presents "Pareto Chart" as part of a Quality Improvement Series for the public health workforce.