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General


Photo of the publication cover. Run Chart Quality Management - General April 3, 2019

A run chart is used to study collected data for trends or patterns over a specific period of time.



Photo of the publication cover. Plan-Do-Study-Act Quality Management - General April 3, 2019

PDSA, or Plan-Do-Study-Act, is an iterative, four-stage problem-solving model used for improving a process or carrying out change.



Photo of the publication cover. SMART Objectives Quality Management - General April 3, 2019

Objectives concretely measure a program’s successes or shortcomings, and to show how a program is translating an organization’s mission, vision, and values into action.



Photo of the publication cover. Gantt Chart Quality Management - General April 3, 2019

A Gantt Chart is a bar chart that shows the tasks of a project, when each must take place, and how long each will take.



Photo of the publication cover. PDCA: Storyboard Template Quality Management - General April 3, 2019

PDCA: Storyboard Template



Photo of the publication cover. Prioritization Matrix Quality Management - General April 3, 2019

A Prioritization Matrix can help an organization make decisions by narrowing options down by systematically comparing choices through the selection, weighing, and application of criteria.



Photo of the publication cover. Interrelationship Digraph Quality Management - General April 3, 2019

Interrelationship digraphs show cause-and-effect relationships, and help analyze the natural links between different aspects of a complex situation.



Photo of the publication cover. Flowchart Quality Management - General April 3, 2019

A flowchart identifies the actual flow of events in a process, in comparison to the prescribed or ideal flow of events.



Photo of the publication cover. Affinity Diagram Quality Management - General April 3, 2019

An affinity diagram is a method of brainstorming, in which seemingly random ideas or suggestions are eventually organized within natural groupings.



Photo of the publication cover. Tree Diagram Quality Management - General April 3, 2019

Tree Diagrams help link a task’s overall goals and sub-goals, and helps make complex tasks more visually manageable.



Photo of the publication cover. SWOT Analysis Quality Management - General April 3, 2019

A SWOT Analysis provides programs and organizations with a clear, easy-to-read map of internal and external



Photo of the publication cover. Radar Chart Quality Management - General April 3, 2019

Radar charts show the gaps between current performance areas, and ideal performance areas.



Photo of the publication cover. Pareto Chart Quality Management - General April 3, 2019

A Pareto Chart helps a team focus on problems that offer the greatest potential for improvement



Photo of the publication cover. Lean Quality Management - General April 3, 2019

Lean is a time-tested method for improving performance and results by removing waste (non-value added activities) and standardizing work within a process.



Photo of the publication cover. Force Field Analysis Quality Management - General April 3, 2019

A force field analysis helps a team study a problem’s positives and negatives



Photo of the publication cover. Fishbone Diagram (Cause and Effect Diagram) Quality Management - General April 3, 2019

Fishbone Diagram (Cause and Effect Diagram)