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Home News NMDOH will no longer provide personalized letters for employees
Marisa Maez
505-470-2290 Office
505-470-2290 Mobile

NMDOH will no longer provide personalized letters for employees

November 3, 2020 - 2019 Novel Coronavirus - Awareness

The New Mexico Department of Health (NMDOH) is announcing effective immediately, letters provided to employees to present to their employers in order to leave or return to work after testing positive for COVID-19, will no longer be issued by NMDOH.

NMDOH has received numerous requests for these letters. The need is increasing exponentially and staff does not have the capacity to keep up with the demand. Instead, the department is providing guidance and best practices for quarantine and isolation for both employees and employers on how best to handle departing and returning to work following a positive COVID test. All of the information is located on the NMDOH Website and Department of Health’s COVID-19 Site websites.

Please note the new guidelines:
For employees who have been exposed to a person who is positive for COVID-19:
If a person has been exposed to someone with COVID-19, there is a 14-day period during which they might become infected. That is sometimes called the “incubation period” for the disease. The 14 days runs from the last date they had a close contact with the person with COVID-19. People who have had an exposure must quarantine at home for 14 days. Further information is available here: Policies for the Prevention and Control of COVID-19 in New Mexico.

For employees who have tested positive for COVID-19:
When a person is diagnosed with COVID-19, they must remain isolated at home until they are no longer infectious. Some people with COVID-19 have symptoms while others do not. The best approach to determining when isolation can be discontinued is based on when symptoms begin or, for those who don’t have symptoms, the time since the positive COVID-19 test was collected. Requiring a negative test to allow someone to return to work can be problematic because people may intermittently shed non-infectious virus for a while after they are no longer infectious. NMDOH does NOT recommend employers require employees to provide proof of a negative test before they may return to work.

For persons with confirmed COVID-19 who had symptoms:
Maintain isolation at home until all three of the following criteria are met:

  • At least 10 days have passed since symptoms first appeared; AND,
  • At least 1 day (24 hours) has passed with no fever without the use of fever reducing medication; AND,
  • Symptoms have improved

For persons with confirmed COVID-19 who did not have any symptoms:

  • Maintain isolation at home until at least ten days have passed since the specimen for the positive test was taken.

NMDOH recommends employers use the recommendations above in conjunction with an employee’s test results to determine when it is safe for them to resume regular activities, including work. If an employer needs assistance making this determination, they may call the NMDOH COVID19 hotline at 1-855-600-3453.

Further information is available here: Policies for the Prevention and Control of COVID-19 in New Mexico


Media Contact

We would be happy to provide additional information about this press release. Simply contact Marisa Maez at 505-470-2290 (Office) or 505-470-2290 (Mobile) with your questions.


Versión en Español

En un esfuerzo para hacer que nuestros comunicados de prensa sean más accesibles, también tenemos disponibles una versión en español. Por favor presione el enlace de abajo para acceder a la traducción.

NMDOH ya no ofrecerá más cartas personalizadas para empleados