Program Operations Bureau
Our bureau handles licensing and Medicare/Medicaid certification of Health Facility Regulations, Certified Nurse Aide Registry, Clinical Laboratory Improvement Act, and the Health Facility Dispute Resolution Process. Please continue browsing for more information.
Health Facilities
The health facilities section of the program operations bureau handles Health Facility Licensing and Certification, and Medicare and Medicaid Federal Certification for long-term care and medical care facilities, as well as enforcement and investigations of Health Facility Complaints.
Survey Follow-Up or Licensure Status Requests
Facilities seeking follow-up information regarding a recent survey or status of licensure request should submit a letter, fax, or email using the contact information on the left sidebar of this page.
Featured Topics
- ICF/IID Visitation Quarantine Activity Guidance
- COVID-19 Testing Guidance for Home Health and Hospice Providers — Testing and Documentation Protocol for Home Health and Hospice Providers in Long-Term Care Facilities.
- SARS-CoV-2 virus Guidance for Long-Term Care Providers and administrators Sept 28,2020 — Directives and guidance for Long-Term Care Facilities.
- COVID-19 Testing Guidance for Assisted Living Facilities — Testing and Documentation Protocol for Assisted Living Facilities.
- Licensing a Health Facility — Information and instructions on how to apply for a health facility license.
- Health Facility Complaints — File a complaint against a health facility for possible ANE.
- Health Facility Provider Search — Find a health facility survey report.
- Health Facility Dispute Resolution Process — Information is available for assisted living facilities, nursing homes, home health agencies, and for Medicare funded SNF. Visit the page for details on the dispute process.
- ICF Testing Guidance
Health Facility Guidance during Covid-19
- COVID-19 Testing Guidance for Home Health and Hospice Providers — Testing and Documentation Protocol for Home Health and Hospice Providers in Long-Term Care Facilities.
- SARS-CoV-2 virus Guidance for Long-Term Care Providers and administrators Sept 28,2020 — Directives and guidance for Long-Term Care Facilities.
- ICF Testing Guidance
- ICF/IID Visitation Quarantine Activity Guidance
State Operations Manual
Please read the Medicare & Medicaid Services State Operations Manual for complete details.
Regulations
Please visit the Regulations page for a complete listing of the rules and regulations which govern the majority of what we do.
Recent Activity
Publications
Latest
- COVID-19 Testing Guidance for Home Health and Hospice Providers (Guide)
- Revised Guidance for Civil Money Penalty Reinvestment Projects 5.12.21 (Guide)
- SARS-CoV-2 virus Guidance for Long-Term Care Providers and administrators Sept 28,2020 (Guide)
Popular
- CNA Reciprocity Form (Form)
- Clinical Laboratory Improvement Act Historical Information (General)
- Independent Informal Dispute Resolution Request Form (Form)