Program Operations Bureau
Our bureau handles licensing and Medicare/Medicaid certification of Health Facility Regulations, Certified Nurse Aide Registry, Clinical Laboratory Improvement Act, and the Health Facility Dispute Resolution Process. Please continue browsing for more information.
Health Facilities
The health facilities section of the program operations bureau handles State Licensure, and Medicare and Medicaid Federal Certification for long-term care and medical care facilities, as well as enforcement and investigations of Health Facility Complaints.
Featured Topics
- Licensing a Health Facility — Information and instructions on how to apply for a health facility license.
- Health Facility Complaints — File a complaint against a health facility for possible ANE.
- Health Facility Survey Reports — Find a health facility survey report.
- Health Facility Dispute Resolution Process — Information is available for assisted living facilities, nursing homes, home health agencies, and for Medicare funded SNF. Visit the page for details on the dispute process.
State Operations Manual
Please read the Medicare & Medicaid Services State Operations Manual for complete details.
Regulations
Please visit the Regulations page for a complete listing of the rules and regulations which govern the majority of what we do.
Recent Activity
Publications
Latest
- NM-CNA Requirements for Reciprocity (Form)
- Nurse Aide Registry Test Fee Rates (General)
- Informal Dispute Resolution Committee Operating Rules (Policies, Protocols & Procedures)
Popular
- Clinical Laboratory Improvement Act Historical Information (General)
- Independent Informal Dispute Resolution Policy & Procedures (Policies, Protocols & Procedures)
- Independent Informal Dispute Resolution Request Form (Form)