Contact Information

Rhonda Rodriguez
Bureau Chief Program Operations

505-476-9093 Phone
(505)-476-9048 Fax

DNielle Medina
Acute and Continuing Care and CLIA Program Manager

(575) 202-8937 Phone

Albuquerque Acute and Continuing Care and CLIA Program
505-500-2925 Phone
505-265-0290 Fax

Maurella Sooh
Bureau Chief District Operations

505-476-9039 Phone
505-476-9048 Fax

Francine Arguello
Quality Assurance Manager

505-476-9099 Phone
505-476-9048 Fax

Need Some Help?

Are you having Trouble Finding the Page you are looking for? Feel free to contact us or use our A to Z page to find an alphabetical list of pages and services available on this site.

Program Operations Bureau

Our bureau handles licensing and Medicare/Medicaid certification of Health Facility Regulations, Certified Nurse Aide Registry, Clinical Laboratory Improvement Act, and the Health Facility Dispute Resolution Process. Please continue browsing for more information.

Health Facilities

The health facilities section of the program operations bureau handles Health Facility Licensing and Certification, and Medicare and Medicaid Federal Certification for long-term care and medical care facilities, as well as enforcement and investigations of Health Facility Complaints.

Survey Follow-Up or Licensure Status Requests

Facilities seeking follow-up information regarding a recent survey or status of licensure request should submit a letter, fax, or email using the contact information on the left sidebar of this page.

State Operations Manual

The Social Security Act mandates the establishment of minimum health and safety and Clinical Laboratory Improvement Act standards that must be met by providers and suppliers participating in the Medicare and Medicaid programs. The Secretary of the Department of Health and Human Services has designated Centers for Medicare and Medicaid Services to administer the standards compliance aspects of these programs.