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Home Divisions Health Improvement Community-Based Programs Quality Management Developmental Disabilities Waiver Survey Unit Living Supports, Community Supports and Employment Services

Living Supports, Community Supports and Employment Services

The Developmental Disabilities Supports Division (DDSD) contracts with a variety of provider agencies throughout the state to provide a variety of living supports, community supports, employment services and other services.

NOTE: In the past, living supports, community supports and employment services, were referred to as community living (residential) and community inclusion (day) services.

QMB provides regulatory oversight of living supports, community supports and employment services agencies and conducts unannounced surveys of living supports, community supports and employment services agencies to ensure compliance Centers for Medicare and Medicaid Services waiver assurances, DDSD Standards and other rules and regulations.

Conditions of Participation

Living supports, community supports and employment services primarily focus of the following Centers for Medicare and Medicaid Services waiver assurance service domains: service plans; (ISP implementation); qualified providers; and health, safety and welfare. Identified within each service domain area there are fundamental core regulations and standards identified as Conditions of Participation (COPS). Essential compliance with COPS is necessary in order to ensure the health and welfare of individuals served.

Plan of Correction Process

Upon completion of a QMB survey the provider agency receives a report of findings. Upon receipt of the report of findings the provider agency must submit a Plan of Correction (POC) to address all identified deficiencies in the report of findings within 10 working days. For instructions on how to complete the initial plan of correction see QMB Plan of Correction Process (Attachment A).

The submitted POC is then approved by QMB. The agency has 45 days from the date of receiving the report of findings to implement their POC.

On rare occasions, it may be necessary to request a time extension to complete a component of a POC. A written request for a time extension must be submitted to the POC coordinator with an explanation as to why the addition time is needed and when it will be completed. QMB will review the request for the extension and notify the provider if approved or not approved. Requests for technical assistance must be requested through your regional DDSD Office.

Survey Field Tools

The QMB Field Tools are available to the public and living supports, community supports and employment services agencies.

The living supports, community supports and employment services survey field tools identifies the criteria used to assess if an agency is in compliance with requirements. Living supports, community supports and employment services agencies my find them helpful when conducting a self-test to measure their own performance to identify opportunities for quality improvement.

Report of Findings

Previously completed survey reports appear below sorted by provider, region, and date.

NOTE: In the past, living supports, community supports and employment services, were referred to as community living (residential) and community inclusion (day) services.

Ability First, LLC

Metro

Metro & Southwest

Northeast

Above & Beyond, Inc.

Metro

Abrazos Family Support

Metro

Absolutely You, LLC

Southeast

Achievements, Inc.

Metro

Active Solutions, Inc.

Metro

Northeast

Southwest

Adelante Development Center, Inc.

Metro

ADID Care, Inc.

Metro

Advantage Communication

Metro

Advocacy Partners, LLC

Metro

Metro & Southeast

Aim New Mexico

Northeast

Alegria Family Services, Inc.

Metro

Alianza Family Services

Metro

All About Us, LLC

Metro

All Individuals First

Northeast

Alta Mira Specialized Family Services, Inc.

Metro

Alternative Personal Care

Southwest

Amor Para Todos

Metro

Angel Care of New Mexico

Southwest

Animas Valley Caring Hands, LLC

Northwest

ARCA

Metro

Aspire Developmental Services, LLC

Southeast

Atencion Family Services

Metro

At Home Advocacy, Inc.

Metro

Metro & Northwest

A.W. Holdings of New Mexico, LLC

Northeast

Best Buddies International, Inc.

Metro

Better Together Home and Community Services

Northwest

Better Way of Living

Metro

Bright Horizons, Inc.

Metro

Campo Behavioral Health

Southwest

CARC, Inc.

Southeast

Carla Care, Inc.

Southwest

Casa Alegre, Inc.

Southeast

Casa Connect, LLC

Metro

Casa de Esperanza, Inc.

Southwest

Southwest & Southeast

Center for Function and Creativity, Inc.

Metro

Citizens for Developmentally Disabled

Northeast

Collins Lake Center

Northeast

Community Options, Inc.

Metro

Metro & Northeast

Northeast

Southwest

Connections, LLC

Metro

Cornucopia, Inc.

Metro

Coyote Canyon Rehabilitation Center Inc.

Northwest

Creative Careers

Metro

Creative Employment Solutions, LLC

Metro

Cuidando Las Familias

Metro

Direct Therapy Services, LLP

Southwest

Disability Services Inc.

Northwest

Door of Opportunity

Southeast

Dungarvin New Mexico, LLC

Metro

Northwest (Farmington)

Northwest (Gallup)

Northwest (Grants)

Metro & Northwest (Grants)

Easter Seals Santa Maria el Mirador

Northeast

Enduring Love, LLC

Southwest

ENMRSH, Inc.

Southeast

EnSuenos y Los Angelitos Development Center

Northeast

Esperanza Developmental Services

Southeast

Expressions of Life, Inc.

Metro

Metro & Northeast

Metro, Northeast & Southwest

Expressions Unlimited Co.

Metro

Families Plus, Inc.

Metro

Northeast

Northwest, Southeast & Southwest

Family Options, LLC

Northeast

Northeast & Southeast

A First Step, LLC

Metro, Northeast, Northwest & Southwest

Metro

FootPrints HomeCare, Inc.

Metro

Geno Health Services, LLC

Metro

Glo Revolution, Inc.

Northeast

Goodwill Industries of New Mexico

Metro

Metro & Northwest

Northeast

Grace Requires Understanding, Inc.

Southwest

Great Livin’, LLC

Metro

Hearts of Hope, LLC

Southwest

HeartWell Services, LLC

Metro

High Desert Family Services, Inc.

Metro

Metro & Northwest

Northwest

Southeast

Southeast & Southwest

Imagine, LLC

Metro

Southwest

Journey’s Day Program, Inc.

Metro

Metro & Northeast

Northeast

Las Cumbres Learning Services

Northeast

La Vida Felicidad, Inc.

Metro, Northwest & Southwest

Metro & Southwest

Leaders Industries Inc.

Southeast

Lessons of Life, LLC

Southeast & Southwest

Southwest

Life Mission Family Services Corp.

Metro

Life Quest

Southwest

LifeRoots, Inc.

Metro

Links of Life, LLC

Southwest

Los Lunas Community Program (LLCP)

Metro

Loving Home, LLC

Metro

Mandy’s Special Farm

Metro

MaxCare, Inc.

Metro

Meaningful Lives

Northeast

Milagro de Vida Community Services, LLC

Southwest

Mis Amigos Family Services, LLC

Southeast

Mosaic, Inc.

Northeast

Northwest (Farmington)

Northwest (Grants)

New Beginnings, LLC

Metro

Metro, Northeast & Southwest

Metro & Southwest

Metro, Northeast, Northwest & Southwest

Metro, Northwest & Southwest

New Pathways, Inc.

Metro

Metro & Northeast

Metro, Northwest, & Southwest

Metro, Northeast, Northwest & Southwest

Metro, Northeast, Southeast & Southwest

Northeast & Northwest

Southeast & Southwest

Nezzy Care of Las Cruces (Mayfield-Colt Corporation)

Southeast & Southwest

Southwest

Onyx Supportive Living Services

Metro

Open Door, LLC

Southwest

Opportunity Center

Southwest

Optihealth, Inc.

Metro

People Centered Day Habilitation Services, Inc.

Northeast

People Center Services, LLC

Northeast

Phame, Inc.

Northeast

PMS (Project Shield)

Northwest

Professional Home Health Care, Inc.

Northeast

Progressive Residential Services of New Mexico, Inc.

Southeast

Southwest

Providence Support Services, Inc.

Metro

Quality Care, LLC

Northeast

Quality Life Services, LLC

Southwest

Ramah Care Services, Inc.

Northwest

Rise Above, LLC

Metro

Rocking K Employment Agency

Northeast

R-Way, LLC

Northeast

Safe Harbor, Inc.

Southwest

Salas Care, Inc.

Metro

Santa Lucia, LLC

Northeast

Santa Maria El Mirador

Northeast

Services for the Deaf (Albuquerque)

Metro

Services for the Deaf (Southwest)

Metro

Share Your Care, Inc.

Metro

Silver Lining Services, LLC

Northwest

Solana Care, LLC

Northwest

Supporting Hands, Inc.

Metro

Su Vida Services, Inc.

Metro, Northeast & Northwest

Metro, Northwest & Southwest

Metro & Northwest

Taos County Arc

Northeast

Tender Loving Care Homes

Metro

Tobosa Developmental Services, Inc.

Southeast

Tohatchi Area of Opportunity & Services, Inc.

Northwest

Total Care at Home, Inc.

Southeast

Transitional Lifestyles Community, Inc.

Metro

Tresco, Inc.

Southwest

Tungland Corporation

Northwest

Vistas Sin Limites

Northeast

Vocational Training

Northeast

VSA Arts of New Mexico

Metro

Wilson Residential Care Services, Inc.

Metro

WNG (Community Connections)

Southwest

Zia Therapy Center, Inc.

Southwest

Zuni Entrepreneurial Enterprises, Inc.

Northwest