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Office of Constituent Support

The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division.  OCS also provides community resource and referral for community-based resources.

Community Resource and Referral

OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.

Team Facilitation and Mediation

OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.

Community Outreach

OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.

Constituent Resources

OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.