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Office of Policy and Accountability(OPA)

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The Office of Policy and Accountability’s (OPA) coordinates agency-wide best practices that are for the betterment of the department and the services it provides. OPA primarily connects to the DOH goal to pursue organizational excellence, which it achieves by taking on the important miscellaneous departmental activities that no other division has the mandate to do.

OPA continually promotes and incorporates divisional ownership and participation in things such as:

  • Quality Improvement
  • Performance Management
  • Strategic Planning
  • Training & Workforce Development
  • Health Equity
  • Legislative Analyses & Policy Development
  • Policy & Procedures Administration
  • Public Health Accreditation

Public Health Accreditation has set forth broad expectations that are integral to a well-operated public health department. NMDOH must meet and maintain the Public Health Accreditation Board’s nationally recognized set of standards. Because of OPA’s catch-all role for NMDOH, many of those expectations have been placed within this office.

In the Spring of 2020, OPA embarked on a strategic planning process. During this process, OPA hoped to gain a better understanding of its role within NMDOH and consider how its various areas of work can best interrelate to achieve OPA’s mission.

Via that process OPA established and documented a strategic plan, which includes long-term goals, alignment of its work, and a sense of cohesion. The primary highlights include:

OPA’s 25-Year Vision: Transformation

In 2045, OPA serves as a model of systemic change that has transformed the New Mexico Department of Health by:

  • Promoting health equity
  • Driving a culture of quality
  • Ensuring a competent workforce
  • Obtaining organizational excellence

Vision for the Plan (2021—2023): Focus

By the year 2024, OPA will have:

  • Defined the vision for health equity across the Department of Health. OPA serves as the convenor and elevates conversations around building a more equitable New Mexico.
  • Broadened its reach and influence through its supportive role in training, quality improvement, performance management, workforce development, and accreditation.
  • Communicated its story—and the impacts it has on the work of the Department of Health—through outreach, communications, and policy.
  • Moved toward sustainability by facilitating alignment of institutional knowledge and infrastructure supports.

Strategic Imperatives

Strategic imperatives are those items that are so foundational to the plan and achieving OPA’s vision, that they serve as the basis for the planning cycle and are woven throughout the goals and all of the objectives.

Strategic Imperatives

Strategic Plan Goals

Building on its strengths and core competencies, over the next three years, OPA will focus on five goals:


Strategic Plan Goals

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